Frequently asked questions
Booking, payment & refunds, explained
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Yes. Reserve Trips US LLC is a registered Florida Limited Liability Company (filing number L26000066080, filed January 28, 2026), headquartered at 5401 S Kirkman Rd, Orlando, FL 32819. Full legal details are published on our About page.
Instantly. The moment your payment clears on our gateway's checkout page, your itinerary and confirmation are emailed to you, with no multi-day wait.
Reserve Trips offers a full refund on bookings made through our site. Email support@reservetrips.us with your name and booking reference to request one. Full details and timelines are on our Refund Policy page.
You never actually enter card details on reservetrips.us. Checkout hands off to our payment gateway's own secure, hosted payment page, and Reserve Trips' servers never see or store your card number.
If your trip is custom (not one of our listed packages), your booking specialist gives you an exact price by phone or email. Enter that amount, your name, email, and the quote reference on our Pay a Quote page, and you'll be sent to the same secure gateway checkout used for packages.
Not by default. Package prices cover accommodations, transfers, and the listed excursions. Flights vary too much by home airport to bundle into a fixed price, so ask your booking specialist for a flight quote and we'll add it to your itinerary.
Usually, yes. Email support@reservetrips.us with your booking reference and the change you need. Changes are subject to the availability and terms of the hotels, airlines, or tour operators involved, which we'll confirm with you before anything is altered.
Package checkout supports up to 12 travelers per booking. Planning a larger group, like a wedding party or family reunion? Contact us and we'll build a custom group quote instead.
If we can book it, we'll quote it, anywhere in the world. Use our Contact page to tell us your destination, dates, and budget.
Major credit and debit cards (Visa, Mastercard, American Express, and Discover), processed securely through our payment gateway's checkout page.
No. You pay the listed package price or the exact amount your agent quoted you, with nothing added at checkout.
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