Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") govern your use of www.reservetrips.us (the "Site") and any booking, quote, or payment made through it or through Reserve Trips US LLC ("Reserve Trips," "we," "us," or "our") by phone or email. By using the Site or booking a trip with us, you agree to these Terms. If you do not agree, please do not use the Site or our services.

2. Our Role as a Travel Agency

Reserve Trips acts as an agent that arranges travel services, including flights, hotels, cruises, car rentals, and vacation packages, on your behalf with third-party suppliers such as airlines, hotels, tour operators, and cruise lines ("Suppliers"). We are not the airline, hotel, or tour operator itself. Your trip is subject to the terms, conditions, fare rules, and cancellation policies of the relevant Supplier(s) in addition to these Terms.

3. Bookings, Pricing & Payment

• Prices for listed packages are quoted per person in U.S. dollars and are subject to change until payment is completed at checkout.
• Custom quotes provided by phone or email are valid for the period stated by your booking specialist; unless otherwise noted, please complete payment within 48 hours of receiving a quote to hold that price.
• Payment is processed entirely through our third-party payment gateway's hosted checkout page. Reserve Trips does not collect or store your card number, expiration date, or CVV.
• A booking is confirmed once payment is successfully processed and a confirmation is issued, typically instantly.

4. Changes & Cancellations

Requests to change dates, names, or other booking details should be sent to support@reservetrips.us with your booking reference. Changes are subject to the availability and change/cancellation policies of the Suppliers involved, which may include fees charged by the Supplier itself. We will always confirm any Supplier fee with you before making a change.

5. Refunds

Reserve Trips offers a full refund on bookings made through this Site, as described in detail on our Refund Policy page, which is incorporated into these Terms by reference.

6. Travel Documents & Requirements

You are responsible for ensuring you hold a valid passport, any required visas, and any health or entry requirements for your destination. Reserve Trips can point you to official government resources but is not responsible for denied entry or travel disruption caused by missing or invalid travel documents.

7. Travel Insurance

Travel insurance is optional unless required by a specific Supplier or destination. We recommend reviewing coverage carefully; insurance purchased through or referred by Reserve Trips is underwritten by a third-party insurer and subject to that insurer's own policy terms.

8. Limitation of Liability

To the fullest extent permitted by law, Reserve Trips' liability for any claim arising from a booking is limited to the amount you paid to Reserve Trips for that booking. We are not liable for acts, errors, omissions, delays, or cancellations caused by Suppliers, airlines, government authorities, weather, or other events outside our reasonable control.

9. Third-Party Payment Gateway

Checkout is completed on a third-party payment gateway's own hosted page, which is subject to that gateway's terms of service and privacy policy in addition to ours.

10. Acceptable Use

You agree not to use the Site to submit fraudulent payment information, attempt to bypass or manipulate checkout pricing, or interfere with the Site's normal operation.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or your booking will be resolved in the state or federal courts located in Florida.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

13. Contact Us

Reserve Trips US LLC
5401 S Kirkman Rd, Orlando, FL 32819, USA
Email: support@reservetrips.us
Phone: +1 (816) 750-1042